Get Help from AMS Transfers

10 articles found

• Understand your balances and daily reset

  Read Daily free, Purchased, Studio credits, and reservations, and find out when your daily allowance resets.

• Buy a Design Credit pack

  Choose a one-time pack, check the current billing total, and return to your design after credits are confirmed.

• Recover a pending payment or missing credits

  Check the purchase you already started before making another payment, and know when to ask AMS to review it.

• Change your card or handle bank approval

  Choose a saved or new card, complete bank verification, or safely resolve an attempt before changing payment methods.

• Understand reserved credits and failed actions

  Find the existing action before starting more work, and distinguish a confirmed failure from a result that needs recovery.

• Prepare artwork with Make Print Ready

  Select the right version, check the current credit price, and keep the prepared result for your order.

• Check prepared artwork quality and print size

  Review words, edges, transparency, and actual pixels before choosing the physical print size.

• Reuse a prepared design without preparing it again

  Use the same saved prepared version for another layout or order, and know when an edit creates a new version.

• Download and find your prepared files

  Find a saved prepared version and download its protected .ams file without confusing it with a PNG or preview.

• Recover a stuck or failed preparation

  Check the existing operation, understand reserved credits, and know when it is safe to try again.