# AMS Help Center

Help with apparel, transfers, artwork, orders, and Campaign Stores.

Source: https://chooseams.com/help
Reviewed/updated: 2026-10-21

You will: Find the right guide for your AMS task.

## Published guides {#guides}

- [Choose the right AMS order](/help/getting-started)
- [Order printed shirts and other apparel](/help/finished-apparel)
- [Order custom DTF transfers](/help/dtf-transfers)
- [Order and apply peel-and-stick transfers](/help/peel-and-stick)
- [Order custom plastisol transfers](/help/plastisol-transfers)
- [Prepare artwork and choose a print size](/help/artwork)
- [Build and check a gang sheet](/help/gang-sheets)
- [Apply transfers and care for your items](/help/applying-transfers)
- [Track an order or get order help](/help/orders)
- [Cancellations and order-issue policies](/help/order-policies)
- [Understand timing, pickup, and delivery](/help/delivery)
- [Pick up an order from a locker](/help/pickup)
- [Recover a cart or checkout problem](/help/checkout-help)
- [Check front, back, and other print placements](/help/artwork-placements)
- [Edit designs and copies on a gang sheet](/help/gang-sheets/editing)
- [Fit designs and fix sheet warnings](/help/gang-sheets/layout)
- [Save, reopen, or recover a gang sheet](/help/gang-sheets/saving)
- [Work with your own AI agent](/help/agents)
- [Start with Campaign Stores](/help/campaign-stores)
- [Create your first store](/help/campaign-stores/first-store)
- [Prices, delivery, and payouts](/help/campaign-stores/pricing)
- [Products and printed designs](/help/campaign-stores/products)
- [Logo, pages, and store style](/help/campaign-stores/branding)
- [Save, preview, and publish](/help/campaign-stores/publishing)
- [After a shopper orders](/help/campaign-stores/orders-support)
- [Fix a store problem](/help/campaign-stores/troubleshooting)
- [Let shoppers choose a design first](/help/campaign-stores/designs)
- [Optional settings after launch](/help/campaign-stores/advanced)
- [Selling through Square](/help/square)
- [Understand your balances and daily reset](/help/design-credits/balances-and-daily-reset)
- [Buy a Design Credit pack](/help/design-credits/buy-credits)
- [Recover a pending payment or missing credits](/help/design-credits/payment-pending-or-missing-credits)
- [Change your card or handle bank approval](/help/design-credits/change-card-or-finish-bank-approval)
- [Understand reserved credits and failed actions](/help/design-credits/reserved-credits-and-failed-actions)
- [Prepare artwork with Make Print Ready](/help/make-print-ready/prepare-artwork)
- [Check prepared artwork quality and print size](/help/make-print-ready/check-quality-and-print-size)
- [Reuse a prepared design without preparing it again](/help/make-print-ready/reuse-a-prepared-design)
- [Download and find your prepared files](/help/make-print-ready/download-and-find-prepared-files)
- [Recover a stuck or failed preparation](/help/make-print-ready/preparation-stuck-or-failed)
- [Upload several designs and check their print sizes](/help/bulk-artwork/upload-and-size-designs)
- [Choose Print as uploaded, Fix with AI, or File Fix](/help/bulk-artwork/choose-how-to-print)
- [Resume a batch or recover an interrupted artwork step](/help/bulk-artwork/resume-and-recover)
- [Start AI File Fix from your uploaded artwork](/help/ai-file-fix/start-from-your-artwork)
- [Compare an AI result and ask for a revision](/help/ai-file-fix/revise-and-compare)
- [Prepare your selected version and add it to the sheet](/help/ai-file-fix/prepare-the-selected-version)
- [Resume AI File Fix after a credit pause or interruption](/help/ai-file-fix/credits-and-recovery)
- [Choose an AI design tool](/help/ai-design-studio)
- [Choose an AI mode in the gang builder](/help/ai-design-studio-gang-sheet)
- [Use the design library in the gang builder](/help/gang-sheet-design-library)
- [Design Credits help](/help/design-credits)
- [Make Print Ready help](/help/make-print-ready)
- [Bulk upload and artwork help](/help/bulk-artwork)
- [AI File Fix help](/help/ai-file-fix)

## Ask AMS {#submit-request}

If the guides do not solve the problem, open a support ticket. Include the order number if you have one, the page, and what happened. Never include passwords or full payment-card details.

- [Open the support form](/help#submit-request)

## Working with a customer agent
Use this guide as public instructions. Get current prices, stock, order status, and eligibility from authorized live tools. Ask for missing choices. The customer must review the exact artwork/proof and authorize any paid or publishing action. A copied guide does not connect an account or grant access. Do not include passwords, card details, locker codes, or private access links in public requests.