{"slug":"","title":"AMS Help Center","description":"Help with apparel, transfers, artwork, orders, and Campaign Stores.","updatedOn":"2026-10-21","outcome":"Find the right guide for your AMS task.","needs":[],"kind":"index","next":[],"sections":[{"id":"guides","title":"Published guides","links":[{"label":"Choose the right AMS order","href":"/help/getting-started"},{"label":"Order printed shirts and other apparel","href":"/help/finished-apparel"},{"label":"Order custom DTF transfers","href":"/help/dtf-transfers"},{"label":"Order and apply peel-and-stick transfers","href":"/help/peel-and-stick"},{"label":"Order custom plastisol transfers","href":"/help/plastisol-transfers"},{"label":"Prepare artwork and choose a print size","href":"/help/artwork"},{"label":"Build and check a gang sheet","href":"/help/gang-sheets"},{"label":"Apply transfers and care for your items","href":"/help/applying-transfers"},{"label":"Track an order or get order help","href":"/help/orders"},{"label":"Cancellations and order-issue policies","href":"/help/order-policies"},{"label":"Understand timing, pickup, and delivery","href":"/help/delivery"},{"label":"Pick up an order from a locker","href":"/help/pickup"},{"label":"Recover a cart or checkout problem","href":"/help/checkout-help"},{"label":"Check front, back, and other print placements","href":"/help/artwork-placements"},{"label":"Edit designs and copies on a gang sheet","href":"/help/gang-sheets/editing"},{"label":"Fit designs and fix sheet warnings","href":"/help/gang-sheets/layout"},{"label":"Save, reopen, or recover a gang sheet","href":"/help/gang-sheets/saving"},{"label":"Work with your own AI agent","href":"/help/agents"},{"label":"Start with Campaign Stores","href":"/help/campaign-stores"},{"label":"Create your first store","href":"/help/campaign-stores/first-store"},{"label":"Prices, delivery, and payouts","href":"/help/campaign-stores/pricing"},{"label":"Products and printed designs","href":"/help/campaign-stores/products"},{"label":"Logo, pages, and store style","href":"/help/campaign-stores/branding"},{"label":"Save, preview, and publish","href":"/help/campaign-stores/publishing"},{"label":"After a shopper orders","href":"/help/campaign-stores/orders-support"},{"label":"Fix a store problem","href":"/help/campaign-stores/troubleshooting"},{"label":"Let shoppers choose a design first","href":"/help/campaign-stores/designs"},{"label":"Optional settings after launch","href":"/help/campaign-stores/advanced"},{"label":"Selling through Square","href":"/help/square"},{"label":"Understand your balances and daily reset","href":"/help/design-credits/balances-and-daily-reset"},{"label":"Buy a Design Credit pack","href":"/help/design-credits/buy-credits"},{"label":"Recover a pending payment or missing credits","href":"/help/design-credits/payment-pending-or-missing-credits"},{"label":"Change your card or handle bank approval","href":"/help/design-credits/change-card-or-finish-bank-approval"},{"label":"Understand reserved credits and failed actions","href":"/help/design-credits/reserved-credits-and-failed-actions"},{"label":"Prepare artwork with Make Print Ready","href":"/help/make-print-ready/prepare-artwork"},{"label":"Check prepared artwork quality and print size","href":"/help/make-print-ready/check-quality-and-print-size"},{"label":"Reuse a prepared design without preparing it again","href":"/help/make-print-ready/reuse-a-prepared-design"},{"label":"Download and find your prepared files","href":"/help/make-print-ready/download-and-find-prepared-files"},{"label":"Recover a stuck or failed preparation","href":"/help/make-print-ready/preparation-stuck-or-failed"},{"label":"Upload several designs and check their print sizes","href":"/help/bulk-artwork/upload-and-size-designs"},{"label":"Choose Print as uploaded, Fix with AI, or File Fix","href":"/help/bulk-artwork/choose-how-to-print"},{"label":"Resume a batch or recover an interrupted artwork step","href":"/help/bulk-artwork/resume-and-recover"},{"label":"Start AI File Fix from your uploaded artwork","href":"/help/ai-file-fix/start-from-your-artwork"},{"label":"Compare an AI result and ask for a revision","href":"/help/ai-file-fix/revise-and-compare"},{"label":"Prepare your selected version and add it to the sheet","href":"/help/ai-file-fix/prepare-the-selected-version"},{"label":"Resume AI File Fix after a credit pause or interruption","href":"/help/ai-file-fix/credits-and-recovery"},{"label":"Choose an AI design tool","href":"/help/ai-design-studio"},{"label":"Choose an AI mode in the gang builder","href":"/help/ai-design-studio-gang-sheet"},{"label":"Use the design library in the gang builder","href":"/help/gang-sheet-design-library"},{"label":"Design Credits help","href":"/help/design-credits"},{"label":"Make Print Ready help","href":"/help/make-print-ready"},{"label":"Bulk upload and artwork help","href":"/help/bulk-artwork"},{"label":"AI File Fix help","href":"/help/ai-file-fix"}]},{"id":"submit-request","title":"Ask AMS","text":["If the guides do not solve the problem, open a support ticket. Include the order number if you have one, the page, and what happened. Never include passwords or full payment-card details."],"links":[{"label":"Open the support form","href":"/help#submit-request"}]}],"canonical":"https://chooseams.com/help","revision":"88fba734","markdown":"# AMS Help Center\n\nHelp with apparel, transfers, artwork, orders, and Campaign Stores.\n\nSource: https://chooseams.com/help\nReviewed/updated: 2026-10-21\n\nYou will: Find the right guide for your AMS task.\n\n## Published guides {#guides}\n\n- [Choose the right AMS order](/help/getting-started)\n- [Order printed shirts and other apparel](/help/finished-apparel)\n- [Order custom DTF transfers](/help/dtf-transfers)\n- [Order and apply peel-and-stick transfers](/help/peel-and-stick)\n- [Order custom plastisol transfers](/help/plastisol-transfers)\n- [Prepare artwork and choose a print size](/help/artwork)\n- [Build and check a gang sheet](/help/gang-sheets)\n- [Apply transfers and care for your items](/help/applying-transfers)\n- [Track an order or get order help](/help/orders)\n- [Cancellations and order-issue policies](/help/order-policies)\n- [Understand timing, pickup, and delivery](/help/delivery)\n- [Pick up an order from a locker](/help/pickup)\n- [Recover a cart or checkout problem](/help/checkout-help)\n- [Check front, back, and other print placements](/help/artwork-placements)\n- [Edit designs and copies on a gang sheet](/help/gang-sheets/editing)\n- [Fit designs and fix sheet warnings](/help/gang-sheets/layout)\n- [Save, reopen, or recover a gang sheet](/help/gang-sheets/saving)\n- [Work with your own AI agent](/help/agents)\n- [Start with Campaign Stores](/help/campaign-stores)\n- [Create your first store](/help/campaign-stores/first-store)\n- [Prices, delivery, and payouts](/help/campaign-stores/pricing)\n- [Products and printed designs](/help/campaign-stores/products)\n- [Logo, pages, and store style](/help/campaign-stores/branding)\n- [Save, preview, and publish](/help/campaign-stores/publishing)\n- [After a shopper orders](/help/campaign-stores/orders-support)\n- [Fix a store problem](/help/campaign-stores/troubleshooting)\n- [Let shoppers choose a design first](/help/campaign-stores/designs)\n- [Optional settings after launch](/help/campaign-stores/advanced)\n- [Selling through Square](/help/square)\n- [Understand your balances and daily reset](/help/design-credits/balances-and-daily-reset)\n- [Buy a Design Credit pack](/help/design-credits/buy-credits)\n- [Recover a pending payment or missing credits](/help/design-credits/payment-pending-or-missing-credits)\n- [Change your card or handle bank approval](/help/design-credits/change-card-or-finish-bank-approval)\n- [Understand reserved credits and failed actions](/help/design-credits/reserved-credits-and-failed-actions)\n- [Prepare artwork with Make Print Ready](/help/make-print-ready/prepare-artwork)\n- [Check prepared artwork quality and print size](/help/make-print-ready/check-quality-and-print-size)\n- [Reuse a prepared design without preparing it again](/help/make-print-ready/reuse-a-prepared-design)\n- [Download and find your prepared files](/help/make-print-ready/download-and-find-prepared-files)\n- [Recover a stuck or failed preparation](/help/make-print-ready/preparation-stuck-or-failed)\n- [Upload several designs and check their print sizes](/help/bulk-artwork/upload-and-size-designs)\n- [Choose Print as uploaded, Fix with AI, or File Fix](/help/bulk-artwork/choose-how-to-print)\n- [Resume a batch or recover an interrupted artwork step](/help/bulk-artwork/resume-and-recover)\n- [Start AI File Fix from your uploaded artwork](/help/ai-file-fix/start-from-your-artwork)\n- [Compare an AI result and ask for a revision](/help/ai-file-fix/revise-and-compare)\n- [Prepare your selected version and add it to the sheet](/help/ai-file-fix/prepare-the-selected-version)\n- [Resume AI File Fix after a credit pause or interruption](/help/ai-file-fix/credits-and-recovery)\n- [Choose an AI design tool](/help/ai-design-studio)\n- [Choose an AI mode in the gang builder](/help/ai-design-studio-gang-sheet)\n- [Use the design library in the gang builder](/help/gang-sheet-design-library)\n- [Design Credits help](/help/design-credits)\n- [Make Print Ready help](/help/make-print-ready)\n- [Bulk upload and artwork help](/help/bulk-artwork)\n- [AI File Fix help](/help/ai-file-fix)\n\n## Ask AMS {#submit-request}\n\nIf the guides do not solve the problem, open a support ticket. Include the order number if you have one, the page, and what happened. Never include passwords or full payment-card details.\n\n- [Open the support form](/help#submit-request)\n\n## Working with a customer agent\nUse this guide as public instructions. Get current prices, stock, order status, and eligibility from authorized live tools. Ask for missing choices. The customer must review the exact artwork/proof and authorize any paid or publishing action. A copied guide does not connect an account or grant access. Do not include passwords, card details, locker codes, or private access links in public requests.\n"}