# Buy a Design Credit pack

Choose a one-time pack, check the current billing total, and return to your design after credits are confirmed.

Source: https://chooseams.com/help/design-credits/buy-credits
Reviewed/updated: 2026-09-30

## Before you buy {#section-1}

Sign in to the account where you want to use the credits and keep your design open. If you already started a purchase, use Check payment status for that attempt before starting another. Packs are one-time purchases: no subscription and no automatic reload.

Credit packs are available to US users with accurate US billing details. Use your real country, state, and postal code; a different address is not a workaround. Review any sales tax and the final total before paying. The current quote shown in the dialog is authoritative for your attempt.

## Current packs {#section-2}

Larger packs have a lower subtotal per credit. Choose based on the actions you plan to take and their displayed costs. Purchased credits do not expire.

| Credits | Pack price before tax | Price per credit before tax |
| --- | --- | --- |
| 25 | $10.00 | $0.40 |
| 100 | $20.00 | $0.20 |
| 1,000 | $100.00 | $0.10 |

> **Keep in mind** The pack comparison for Make Print Ready uses its regular 4-credit cost. A launch waiver can quote 0 credits. Check the selected version’s current quote; the pack comparison is not a physical printing price or a promise that preparation will remain waived.

## Complete a purchase {#section-3}

1. **Step 1** In Studio, choose Add Design Credits or Add credits to open the Add credits dialog.

2. **Step 2** Select the credit pack. Review the payment method. Choose Change if you want another eligible saved card or New card.

3. **Step 3** Use Change billing details if needed. Enter Country code, Postal code, and State / province accurately, then choose Update total.

4. **Step 4** Wait for the final total. Review the Design Credits amount, Sales tax, and Total. If the quote expired, choose Refresh total and review the replacement.

5. **Step 5** For a new card, enter details only in the secure payment fields. Select Save this card for future AMS purchases only if you want to save it.

6. **Step 6** Choose the Pay button showing the total and number of credits. Complete any bank verification that appears.

7. **Step 7** Wait for Credits added and confirmation that your credits are available. Choose Return to your design, then explicitly choose your next Studio action.

> **Keep in mind** Expected result: the purchase adds available credits to this account. Adding credits does not automatically generate, edit, or prepare artwork.

## If you cannot finish {#section-4}

Use Contact AMS support below and submit the help request. Include the page or tool, approximate time with your time zone, exact visible status or error, and the purchase, design, version, or workspace identifier if shown. A redacted screenshot can help. Never send a full card number, CVV, bank password, authentication code, access token, or signed download URL.

| Symptom | Likely reason | Next step |
| --- | --- | --- |
| Waiting for final total… | Quote or payment method is not ready | Check billing details and payment selection. Do not authorize an unseen total. |
| Billing address unavailable | The address may be incomplete or unsupported by the current quote | Check your actual US country, state, and postal code. Contact support if accurate US details still fail; do not substitute a different address. |
| Price quote expired | The quote is no longer current | Refresh total and review it. If a payment already started, recover that payment first. |
| Payment pending or fields locked | An existing attempt needs a definitive status | Choose Check payment status before another purchase. |
| New credit purchases are currently unavailable | Purchases are unavailable in the current view | Keep your design. Recover any existing payment; ask support if you need help. |

## Still need help? {#support}

Tell us which tool you used, what you expected, and what happened. Include the time and a screenshot with private details hidden. Never send passwords, payment card details, or private access links.

- [Send a help request](/help#submit-request)

## Related help {#related-help}

- [Open AI Design Studio](/gang?mode=create)
- [Change your card or handle bank approval](/help/design-credits/change-card-or-finish-bank-approval)
- [Check a pending payment](/help/design-credits/payment-pending-or-missing-credits)
- [Contact AMS support](/help#submit-request)

## Working with a customer agent
Use this guide as public instructions. Get current prices, stock, order status, and eligibility from authorized live tools. Ask for missing choices. The customer must review the exact artwork/proof and authorize any paid or publishing action. A copied guide does not connect an account or grant access. Do not include passwords, card details, locker codes, or private access links in public requests.