{"slug":"amy-plans","title":"Approve a plan with Amy","group":"Ordering with AMS","description":"Read the order plan Amy shows in AMS Studio, adjust sizes, colors and print sizes, then approve it or ask for a change. Proof and payment stay your call.","outcome":"Approve one plan so Amy can make her own design picks and artwork changes within a credit cap, and know when she stops to ask you.","needs":["Access to AMS Studio. Studio is invite-only while the waitlist is active.","Your own Studio workspace, signed in. Only the workspace owner can see, approve or change a plan.","What the shirts say or show, about how many, when you need them in hand, and the ship-to ZIP. Amy asks for any of these she still needs."],"keywords":["Amy plan","order plan","approve plan","Change something","credit cap","Approved by your plan","design picks","artwork changes","AMS Studio","sizes later","plan expired","fresh plan"],"sourceUpdatedOn":"2026-11-13","sections":[{"id":"what","title":"What a plan is","text":["A plan lays out your whole order in one card before Amy builds it. You can edit it, approve it, or tell Amy what to change.","When you approve a plan, Amy can approve her own design picks and artwork changes for that order, within the credit cap shown on the card. Approving the proof and paying always stay with you.","Only one plan is active at a time. A new plan replaces any earlier one."],"links":[{"label":"See how plans work with Amy","href":"/amy/plans"}]},{"id":"intake","title":"Answer what Amy still needs","text":["Before she plans your order, Amy asks only for what she does not know yet. That is at most four answers, and she skips any you have already given her:"],"bullets":["What the shirts say or show, or your artwork.","About how many you need.","When you need them in hand.","The ship-to ZIP."],"note":{"title":"Where the plan appears","text":"The plan shows in the main workspace, where Amy’s questions appear. On a computer it sits in the question area. On a phone it fills the workspace until you answer it.","tone":"tip"}},{"id":"read","title":"Read the plan card","text":["The card is headed “Your plan with Amy.” It shows a title, a short summary and the numbered steps Amy will follow, up to eight."],"table":{"headings":["Part of the card","What it tells you"],"rows":[["Estimate","The estimated total when Amy has one. Otherwise it reads “Price checked before your proof.”"],["In hand","The date the order should be in your hands."],["Up to N credits","The credit cap. It is your Studio credit balance at the moment you approve, and the card shows the number before you do."],["Amy does without asking","Makes and refines your artwork within the credit cap. Amy picks the strongest design; the others stay in your designs."],["Amy stops and checks with you if","Lists what brings a choice back to you, such as needing more credits or an edit you make yourself."],["Always your call: approving the proof and paying","No plan covers these. You approve the proof and pay yourself."]]}},{"id":"edit","title":"Check sizes, colors and print sizes","text":["Adjust the plan before you approve it. The sizes, colors and print sizes you approve become part of the plan."],"steps":[{"title":"Confirm sizes","text":"Enter how many of each size you need. Changing one size moves shirts from the other sizes, so the total always stays at the plan quantity."},{"title":"Or send sizes later","text":"Check “I’ll send sizes later” if you do not have sizes yet. The plan uses a standard estimated spread, and the heading changes to Estimated sizes."},{"title":"Pick garment colors","text":"When the plan names a garment, tap the colors you want from the ones offered."},{"title":"Choose each print size","text":"Each placement, such as the front or back, has its own print size menu. It offers the same presets you see when you upload artwork."}]},{"id":"decide","title":"Approve plan or Change something","table":{"headings":["Your choice","What happens"],"rows":[["Approve plan","Saves the plan with your edits. The button reads “Saving plan…” while it works. Your workspace history then shows “Approved [your plan]. Amy can use up to N Studio credits; proof and payment still need your approval.”"],["Change something","Puts the plan aside and places your cursor in the message box. Tell Amy what to change in your own words."]]},"note":{"title":"Approving a plan is not paying","text":"Amy may use Studio credits up to the cap for design work. Approving the proof, reviewing the order and checking out still wait for you."}},{"id":"after","title":"After you approve","text":["The card changes to “Plan approved · Amy is building it” with “Proof and payment are always your call.” On a phone, the workspace goes back to the proof, checkout or designs that come next.","Amy keeps building in the conversation and picks the strongest design herself. The other designs stay in your Designs. Ask “what else did you make?” to see them.","Each design pick or artwork change approved under the plan is labeled “Approved by your plan.” in your workspace history. Amy uses the plan only within the credit cap, and only if your balance covers the step. A repeated request never spends twice."]},{"id":"stops","title":"When Amy stops and asks you","text":["Amy brings a choice back to you instead of approving it herself when:"],"bullets":["The next step would go over what is left of the credit cap.","Your Studio credit balance cannot cover it.","You change something yourself in the workspace. Your own edit ends the plan’s permission, and Amy asks you again after that.","24 hours have passed since you approved. The plan’s permission ends then.","The choice was already waiting for you before you approved. A plan covers only choices Amy raises after you approve.","AMS has switched plans off. An approved plan then stops approving anything."]},{"id":"your-call","title":"What is always your call","text":["No plan covers these, even while one is active:"],"bullets":["Approving the proof.","Reviewing the order and checking out.","Anything involving money after purchase.","Confirming details Amy reads from your upload."],"note":{"title":"Plans are approved in Studio","text":"On a phone call or in a message, Amy can explain how plans work. You approve a plan only in your signed-in AMS Studio workspace.","tone":"tip"},"links":[{"label":"Continue an order conversation with Amy","href":"/help/amy-channels"}]},{"id":"trouble","title":"If something does not look right","table":{"headings":["What happened","What to do"],"rows":[["Approve plan shows an error","Nothing was approved. Check whether a newer plan is on screen. If not, ask Amy for a fresh plan and review it before you approve."],["The plan is no longer waiting for approval","A newer plan replaced it, or it was already approved or set aside with Change something. Only one plan is active at a time."],["The workspace changed after Amy made the plan","The plan no longer matches your workspace. Ask Amy for a fresh plan, then check it again."],["The approved plan is gone a day later","The plan’s permission ends 24 hours after you approve, and the approved card leaves the workspace. Approve Amy’s next choice yourself, or ask her for a new plan."],["Amy asked me again after I changed something","That is expected. Anything you change yourself in the workspace ends the plan’s permission. Approve her next choice yourself, or ask for a new plan."],["Amy asks me to approve a design during an approved plan","The step may go over what is left of the credit cap, your balance may not cover it, or the choice was waiting before you approved. Approve it yourself if it looks right."],["Amy did not offer a plan","Plans are part of AMS Studio, which is invite-only while the waitlist is active. If Amy has a question open, answer it first; a plan uses the same spot. AMS can also switch plans off, and then you approve each step yourself."]]}},{"id":"faq","title":"Common questions","table":{"headings":["Question","Answer"],"rows":[["Does approving a plan pay for my order?","No. Approving the proof and paying always stay with you. A plan lets Amy approve her own design picks and artwork changes within the credit cap."],["How many credits can Amy use?","Up to the number on the card. The cap is your Studio credit balance when you approve. Amy stops and asks if the next step would go over what is left."],["Can Amy change my sizes or colors after I approve?","The sizes, colors and print sizes you approve are part of the plan. The plan lets Amy approve her own design picks and artwork changes, not those choices."],["Can I see the designs Amy did not pick?","Yes. They stay in your Designs. Ask Amy “what else did you make?” to see them."],["How long does a plan last?","Its permission ends 24 hours after you approve, or sooner if you change something yourself in the workspace."],["Who can see my plan?","Only the workspace owner can see, approve or change it."],["Can I approve a plan by phone?","No. Amy can explain plans, but you approve a plan only in your signed-in AMS Studio workspace."],["Can anyone use plans?","Plans are for approved AMS Studio members. Studio is invite-only while the waitlist is active."]]},"links":[{"label":"See how plans work with Amy","href":"/amy/plans"},{"label":"Ask AMS","href":"/help#submit-request"}]}],"next":["amy-channels","artwork","checkout-help"],"updatedOn":"2026-11-13","kind":"article","canonical":"https://chooseams.com/help/amy-plans","revision":"7d025787","markdown":"# Approve a plan with Amy\n\nRead the order plan Amy shows in AMS Studio, adjust sizes, colors and print sizes, then approve it or ask for a change. Proof and payment stay your call.\n\nSource: https://chooseams.com/help/amy-plans\nReviewed/updated: 2026-11-13\n\nYou will: Approve one plan so Amy can make her own design picks and artwork changes within a credit cap, and know when she stops to ask you.\n\n## What you need\n- Access to AMS Studio. Studio is invite-only while the waitlist is active.\n- Your own Studio workspace, signed in. Only the workspace owner can see, approve or change a plan.\n- What the shirts say or show, about how many, when you need them in hand, and the ship-to ZIP. Amy asks for any of these she still needs.\n\n## What a plan is {#what}\n\nA plan lays out your whole order in one card before Amy builds it. You can edit it, approve it, or tell Amy what to change.\n\nWhen you approve a plan, Amy can approve her own design picks and artwork changes for that order, within the credit cap shown on the card. Approving the proof and paying always stay with you.\n\nOnly one plan is active at a time. A new plan replaces any earlier one.\n\n- [See how plans work with Amy](/amy/plans)\n\n## Answer what Amy still needs {#intake}\n\nBefore she plans your order, Amy asks only for what she does not know yet. That is at most four answers, and she skips any you have already given her:\n\n- What the shirts say or show, or your artwork.\n- About how many you need.\n- When you need them in hand.\n- The ship-to ZIP.\n\n> **Where the plan appears** The plan shows in the main workspace, where Amy’s questions appear. On a computer it sits in the question area. On a phone it fills the workspace until you answer it.\n\n## Read the plan card {#read}\n\nThe card is headed “Your plan with Amy.” It shows a title, a short summary and the numbered steps Amy will follow, up to eight.\n\n| Part of the card | What it tells you |\n| --- | --- |\n| Estimate | The estimated total when Amy has one. Otherwise it reads “Price checked before your proof.” |\n| In hand | The date the order should be in your hands. |\n| Up to N credits | The credit cap. It is your Studio credit balance at the moment you approve, and the card shows the number before you do. |\n| Amy does without asking | Makes and refines your artwork within the credit cap. Amy picks the strongest design; the others stay in your designs. |\n| Amy stops and checks with you if | Lists what brings a choice back to you, such as needing more credits or an edit you make yourself. |\n| Always your call: approving the proof and paying | No plan covers these. You approve the proof and pay yourself. |\n\n## Check sizes, colors and print sizes {#edit}\n\nAdjust the plan before you approve it. The sizes, colors and print sizes you approve become part of the plan.\n\n1. **Confirm sizes** Enter how many of each size you need. Changing one size moves shirts from the other sizes, so the total always stays at the plan quantity.\n\n2. **Or send sizes later** Check “I’ll send sizes later” if you do not have sizes yet. The plan uses a standard estimated spread, and the heading changes to Estimated sizes.\n\n3. **Pick garment colors** When the plan names a garment, tap the colors you want from the ones offered.\n\n4. **Choose each print size** Each placement, such as the front or back, has its own print size menu. It offers the same presets you see when you upload artwork.\n\n## Approve plan or Change something {#decide}\n\n| Your choice | What happens |\n| --- | --- |\n| Approve plan | Saves the plan with your edits. The button reads “Saving plan…” while it works. Your workspace history then shows “Approved [your plan]. Amy can use up to N Studio credits; proof and payment still need your approval.” |\n| Change something | Puts the plan aside and places your cursor in the message box. Tell Amy what to change in your own words. |\n\n> **Approving a plan is not paying** Amy may use Studio credits up to the cap for design work. Approving the proof, reviewing the order and checking out still wait for you.\n\n## After you approve {#after}\n\nThe card changes to “Plan approved · Amy is building it” with “Proof and payment are always your call.” On a phone, the workspace goes back to the proof, checkout or designs that come next.\n\nAmy keeps building in the conversation and picks the strongest design herself. The other designs stay in your Designs. Ask “what else did you make?” to see them.\n\nEach design pick or artwork change approved under the plan is labeled “Approved by your plan.” in your workspace history. Amy uses the plan only within the credit cap, and only if your balance covers the step. A repeated request never spends twice.\n\n## When Amy stops and asks you {#stops}\n\nAmy brings a choice back to you instead of approving it herself when:\n\n- The next step would go over what is left of the credit cap.\n- Your Studio credit balance cannot cover it.\n- You change something yourself in the workspace. Your own edit ends the plan’s permission, and Amy asks you again after that.\n- 24 hours have passed since you approved. The plan’s permission ends then.\n- The choice was already waiting for you before you approved. A plan covers only choices Amy raises after you approve.\n- AMS has switched plans off. An approved plan then stops approving anything.\n\n## What is always your call {#your-call}\n\nNo plan covers these, even while one is active:\n\n- Approving the proof.\n- Reviewing the order and checking out.\n- Anything involving money after purchase.\n- Confirming details Amy reads from your upload.\n\n> **Plans are approved in Studio** On a phone call or in a message, Amy can explain how plans work. You approve a plan only in your signed-in AMS Studio workspace.\n\n- [Continue an order conversation with Amy](/help/amy-channels)\n\n## If something does not look right {#trouble}\n\n| What happened | What to do |\n| --- | --- |\n| Approve plan shows an error | Nothing was approved. Check whether a newer plan is on screen. If not, ask Amy for a fresh plan and review it before you approve. |\n| The plan is no longer waiting for approval | A newer plan replaced it, or it was already approved or set aside with Change something. Only one plan is active at a time. |\n| The workspace changed after Amy made the plan | The plan no longer matches your workspace. Ask Amy for a fresh plan, then check it again. |\n| The approved plan is gone a day later | The plan’s permission ends 24 hours after you approve, and the approved card leaves the workspace. Approve Amy’s next choice yourself, or ask her for a new plan. |\n| Amy asked me again after I changed something | That is expected. Anything you change yourself in the workspace ends the plan’s permission. Approve her next choice yourself, or ask for a new plan. |\n| Amy asks me to approve a design during an approved plan | The step may go over what is left of the credit cap, your balance may not cover it, or the choice was waiting before you approved. Approve it yourself if it looks right. |\n| Amy did not offer a plan | Plans are part of AMS Studio, which is invite-only while the waitlist is active. If Amy has a question open, answer it first; a plan uses the same spot. AMS can also switch plans off, and then you approve each step yourself. |\n\n## Common questions {#faq}\n\n| Question | Answer |\n| --- | --- |\n| Does approving a plan pay for my order? | No. Approving the proof and paying always stay with you. A plan lets Amy approve her own design picks and artwork changes within the credit cap. |\n| How many credits can Amy use? | Up to the number on the card. The cap is your Studio credit balance when you approve. Amy stops and asks if the next step would go over what is left. |\n| Can Amy change my sizes or colors after I approve? | The sizes, colors and print sizes you approve are part of the plan. The plan lets Amy approve her own design picks and artwork changes, not those choices. |\n| Can I see the designs Amy did not pick? | Yes. They stay in your Designs. Ask Amy “what else did you make?” to see them. |\n| How long does a plan last? | Its permission ends 24 hours after you approve, or sooner if you change something yourself in the workspace. |\n| Who can see my plan? | Only the workspace owner can see, approve or change it. |\n| Can I approve a plan by phone? | No. Amy can explain plans, but you approve a plan only in your signed-in AMS Studio workspace. |\n| Can anyone use plans? | Plans are for approved AMS Studio members. Studio is invite-only while the waitlist is active. |\n\n- [See how plans work with Amy](/amy/plans)\n- [Ask AMS](/help#submit-request)\n\n## What to do next\n- https://chooseams.com/help/amy-channels\n- https://chooseams.com/help/artwork\n- https://chooseams.com/help/checkout-help\n\n## Working with a customer agent\nUse this guide as public instructions. Get current prices, stock, order status, and eligibility from authorized live tools. Ask for missing choices. The customer must review the exact artwork/proof and authorize any paid or publishing action. A copied guide does not connect an account or grant access. Do not include passwords, card details, locker codes, or private access links in public requests.\n"}