{"slug":"agents","title":"Work with your own AI agent","group":"Orders and delivery","description":"Give your assistant the right instructions and keep control of your artwork, order, and payment.","outcome":"Make a useful task brief and understand when your agent needs your choices or approval.","needs":["The guide for your task.","Your own assistant or agent.","The original artwork and order details you are authorized to use."],"keywords":["my agent assistant ChatGPT MCP handoff markdown AI order transfers help agent connect tools guide"],"sourceUpdatedOn":"2026-10-21","sections":[{"id":"brief","title":"Start with a task brief","steps":[{"title":"Open the matching guide","text":"Choose the job you want to finish, such as ordering printed shirts, editing a sheet, or checking a payment."},{"title":"Open Give this task to my agent","text":"Choose whether you are starting, editing an unpaid cart, already paid, or unsure it went through."},{"title":"Add your choices","text":"State the product, print sizes, counts, garment sizes, and placements you know. Leave unknowns as questions. Keep passwords, card details, locker codes, and private access links out."},{"title":"Review and copy the brief","text":"Paste it into your assistant. A brief shares instructions. It does not connect an AMS account, create an order, or grant permission to pay."}]},{"id":"connection","title":"Check what your assistant can actually do","text":["If your assistant has an AMS connection, inspect its available tools and follow that connection’s sign-in instructions. Tools and availability can differ by host or rollout. Only connect through the assistant’s normal app/connection controls.","An assistant with browsing can read these guides and help you plan. An assistant without a supported ordering tool should guide you through the website or prepare a clear AMS support request. It should not claim it changed an order.","The AMS ordering interface has tools for starting an order, adding exact artwork, building a quote, and getting the proof link where enabled. Those actions are separate from reading help. Campaign Store management and paid-order changes must not be assumed available just because a guide explains them."],"links":[{"label":"Read the public guide index","href":"/help/content"}]},{"id":"choices","title":"Details your agent should ask for","table":{"headings":["Detail","Example only"],"rows":[["What should arrive?","Printed shirts, or loose transfers I will press myself."],["Artwork","Use my original front file and a different original back file."],["Print size","Front 3 inches wide; back 10 inches wide. Keep each design’s proportions."],["Counts and sizes","12 shirts: 4 medium and 8 large. Each needs a front and back print."],["Delivery and date","Ask which current options are available for this full job."],["Current stage","An unpaid cart, a paid order, or an unclear payment result."]]},"text":["Give original files through the assistant’s supported file upload or AMS’s secure upload flow. A screenshot or a recreated image is not the exact original artwork."]},{"id":"control","title":"Keep the important decisions with you","checklist":{"title":"Before approving","items":["The product path matches what I want to receive.","The exact current artwork and placements have been shown to me.","Print dimensions, counts, sizes, and colors are correct.","I have seen the current complete price and delivery choices.","I understand which action I am approving."],"complete":"Give your approval only after reviewing the current result. Follow the secure AMS payment step when you choose to buy."},"text":["Your agent should ask for missing choices and use current authorized tools for prices, stock, and order status. It should never invent a quote or guaranteed deadline.","An agent must not approve a proof based on its own judgment. If a supported tool records approval from chat, it needs your explicit reply after you have seen that proof. Payment, publishing, terms acceptance, and account changes need your authorization."]},{"id":"stuck","title":"If the agent gets stuck","text":["Ask it to name the missing detail, unsupported action, or visible error. It should give you the exact next website step or prepare a private support request.","For an unclear payment, check the existing order first. For a paid-order change, use support. A new draft, a copied guide, or a changed design does not update the purchased job."],"links":[{"label":"Recover a checkout problem","href":"/help/checkout-help"},{"label":"Open an AMS support ticket","href":"/help#submit-request"}]},{"id":"machine","title":"For agents and developers","text":["Use the public guide index to find canonical URLs, review dates, content revisions, sections, Markdown, and JSON. Read only the section needed for the task. Help search returns source links and a support fallback.","These are public instructions, not live account data. Use authorized transactional tools for current quotes, inventory, private order state, and supported writes. Keep customer files and private references out of public search queries."],"links":[{"label":"Public help index (JSON)","href":"/help/content"},{"label":"Machine-readable guide list","href":"/llms.txt"}]}],"next":["getting-started","artwork-placements","checkout-help"],"updatedOn":"2026-10-21","kind":"article","canonical":"https://chooseams.com/help/agents","revision":"efcfb4df","markdown":"# Work with your own AI agent\n\nGive your assistant the right instructions and keep control of your artwork, order, and payment.\n\nSource: https://chooseams.com/help/agents\nReviewed/updated: 2026-10-21\n\nYou will: Make a useful task brief and understand when your agent needs your choices or approval.\n\n## What you need\n- The guide for your task.\n- Your own assistant or agent.\n- The original artwork and order details you are authorized to use.\n\n## Start with a task brief {#brief}\n\n1. **Open the matching guide** Choose the job you want to finish, such as ordering printed shirts, editing a sheet, or checking a payment.\n\n2. **Open Give this task to my agent** Choose whether you are starting, editing an unpaid cart, already paid, or unsure it went through.\n\n3. **Add your choices** State the product, print sizes, counts, garment sizes, and placements you know. Leave unknowns as questions. Keep passwords, card details, locker codes, and private access links out.\n\n4. **Review and copy the brief** Paste it into your assistant. A brief shares instructions. It does not connect an AMS account, create an order, or grant permission to pay.\n\n## Check what your assistant can actually do {#connection}\n\nIf your assistant has an AMS connection, inspect its available tools and follow that connection’s sign-in instructions. Tools and availability can differ by host or rollout. Only connect through the assistant’s normal app/connection controls.\n\nAn assistant with browsing can read these guides and help you plan. An assistant without a supported ordering tool should guide you through the website or prepare a clear AMS support request. It should not claim it changed an order.\n\nThe AMS ordering interface has tools for starting an order, adding exact artwork, building a quote, and getting the proof link where enabled. Those actions are separate from reading help. Campaign Store management and paid-order changes must not be assumed available just because a guide explains them.\n\n- [Read the public guide index](/help/content)\n\n## Details your agent should ask for {#choices}\n\nGive original files through the assistant’s supported file upload or AMS’s secure upload flow. A screenshot or a recreated image is not the exact original artwork.\n\n| Detail | Example only |\n| --- | --- |\n| What should arrive? | Printed shirts, or loose transfers I will press myself. |\n| Artwork | Use my original front file and a different original back file. |\n| Print size | Front 3 inches wide; back 10 inches wide. Keep each design’s proportions. |\n| Counts and sizes | 12 shirts: 4 medium and 8 large. Each needs a front and back print. |\n| Delivery and date | Ask which current options are available for this full job. |\n| Current stage | An unpaid cart, a paid order, or an unclear payment result. |\n\n## Keep the important decisions with you {#control}\n\nYour agent should ask for missing choices and use current authorized tools for prices, stock, and order status. It should never invent a quote or guaranteed deadline.\n\nAn agent must not approve a proof based on its own judgment. If a supported tool records approval from chat, it needs your explicit reply after you have seen that proof. Payment, publishing, terms acceptance, and account changes need your authorization.\n\n### Before approving\n- [ ] The product path matches what I want to receive.\n- [ ] The exact current artwork and placements have been shown to me.\n- [ ] Print dimensions, counts, sizes, and colors are correct.\n- [ ] I have seen the current complete price and delivery choices.\n- [ ] I understand which action I am approving.\n\nGive your approval only after reviewing the current result. Follow the secure AMS payment step when you choose to buy.\n\n## If the agent gets stuck {#stuck}\n\nAsk it to name the missing detail, unsupported action, or visible error. It should give you the exact next website step or prepare a private support request.\n\nFor an unclear payment, check the existing order first. For a paid-order change, use support. A new draft, a copied guide, or a changed design does not update the purchased job.\n\n- [Recover a checkout problem](/help/checkout-help)\n- [Open an AMS support ticket](/help#submit-request)\n\n## For agents and developers {#machine}\n\nUse the public guide index to find canonical URLs, review dates, content revisions, sections, Markdown, and JSON. Read only the section needed for the task. Help search returns source links and a support fallback.\n\nThese are public instructions, not live account data. Use authorized transactional tools for current quotes, inventory, private order state, and supported writes. Keep customer files and private references out of public search queries.\n\n- [Public help index (JSON)](/help/content)\n- [Machine-readable guide list](/llms.txt)\n\n## What to do next\n- https://chooseams.com/help/getting-started\n- https://chooseams.com/help/artwork-placements\n- https://chooseams.com/help/checkout-help\n\n## Working with a customer agent\nUse this guide as public instructions. Get current prices, stock, order status, and eligibility from authorized live tools. Ask for missing choices. The customer must review the exact artwork/proof and authorize any paid or publishing action. A copied guide does not connect an account or grant access. Do not include passwords, card details, locker codes, or private access links in public requests.\n"}